Data Privacy

Last Modified: December 22, 2024

Overview

At Turnie™, we prioritize the protection of your personal information. This article explains how we handle your data and what measures we take to keep your information secure.

What Information We Collect

Account Information

• Name (May be delineated separately as First Name and Last Name)

• Email address

• Password (encrypted)

• Profile picture

Travel Planning Data

• Trip details

• Notes, checklists, and additional description detail entered by the user

• Collaborator information

• Images you upload

• Location data (when using map features)

How We Use Your Data

Core App Functions

• Providing trip planning features

• Enabling collaboration with other users

• Managing your collections and saved places

• Supporting map-based functionality

• Other core or premium application functionality that may not be specifically called out previously

App Improvement

• Analyzing app performance

• Improving user experience

• Gathering anonymous usage statistics

Marketing, Analytics, & User Support

• Sending important app updates and notifications

• Analyzing usage patterns to improve features

• Providing customer support via available support channels including but not limited to email ([e-mail])
• Creating anonymized, aggregated data for marketing insights

• Measuring app performance and user engagement

• Responding to your support inquiries and feedback

• Conducting user surveys to improve our service

• Sending subscription-related communications

• Troubleshooting technical issues

Data Storage and Security

• All data is stored securely on Google Cloud Services

• Industry-standard encryption practices are implemented

• Regular data backups are performed for system recovery purposes only

Important Note: While we maintain regular backups of our systems, these are strictly for technical disaster recovery purposes. These backups cannot be used to restore individual user data that has been accidentally deleted from your account. Please be careful when deleting any content as we cannot recover user-deleted data.

• We use trusted third-party services:

  • Google Maps (location services)

  • RevenueCat (subscription management)

  • Google Play Store/Apple App Store (payments)

Your Data Rights

You have the right to:

1. Access your personal information

2. Update your account details

3. Delete your account and associated data

4. Request a copy of your data

To exercise these rights, contact us at [e-mail]

Data Retention

• Active accounts: Data retained while account is active

• Deleted accounts: Data can be retained for up to 31 days after deletion

International Users

• Turnie is available worldwide

• We comply with international data privacy regulations

• GDPR compliance measures are in place

• Data processing follows relevant local laws

Children's Privacy

• Users must be 18 or older

• Users under 18 need parent/guardian consent

• We don't knowingly collect data from children

• Parents should monitor children's app usage

Third-Party Services

We partner with trusted services to provide core features:

• Google Maps: Location services

• Google Cloud: Data storage

• RevenueCat: Subscription management

• App Stores: Payment processing

Contact Us

For privacy-related questions or concerns:

• Email: [e-mail]
• Physical Mail: P.O. Box 896, Higley, AZ 85236